1. Service Description:
  • CHS provides a Health Card offering exclusive discounts on healthcare services. The card does not represent insurance and is solely for availing discounts at our network of partnered hospitals, labs, and diagnostic centers.


  1. Refund and Return Policy:
  • The Health Card purchase is non-refundable and non-returnable. Once the transaction is completed, no refunds or returns will be processed.


  1. Shipping Information:
  • The Health Card will be shipped to the provided address via courier service. CHS is not responsible for any delays or issues arising during the shipping process.


  1. Complaint Handling:
  • For any concerns or complaints regarding the Health Card, customers can contact our Complaint Center at Phone # 0300-5206206.


  • Complaints will be handled promptly, and appropriate actions will be taken to address any genuine concerns.


  1. Card Usage:
  • The Health Card is valid only for the specified duration, as mentioned on the card.


  • The card is non-transferable and should be used only by the named cardholder.


  1. Discount Validity:
  • The discounts offered through the Health Card are applicable only at CHS’s partnered hospitals, labs, and diagnostic centers.


  • CHS reserves the right to update the list of partnered facilities without prior notice.


  1. Card Replacement:
  • In the event of a lost or damaged card, customers may request a replacement by contacting our Customer Service. A replacement fee may apply.


  1. Expiration and Renewal:
  • The card will expire on the specified date mentioned on the card. Renewal options will be available, and details can be obtained by contacting our customer service.


  1. Modification of Terms:
  • CHS reserves the right to modify these terms and conditions at any time. Any changes will be communicated through our official channels.


By purchasing and using the CHS Health Card, customers acknowledge their understanding and acceptance of these terms and conditions.


Last Updated: November 30, 2023